VMNC business Consultancy
– KPI

A set of standards that encourage goal-setting and support their achievement via performance measurement according to various tools and indicators. This can be accomplished by managing scorecards, standard comparisons, following up on supplier performance, data analysis as a main tool, and adding various standards and tools supporting all services and departments in the system in both strategic and operational levels.

The partnership with KPI institute came as a significant step to improve and expand the service standards in a professional manner. KPI is a leading think- tank specializing in business management. It runs several research programs worldwide, ranging from strategy and key performance indicators, to employee performance; and from customer service to innovation performance. Insights are published by means of a variety of publications and subscription services, and through the knowledge platform available for registered members. Support is provided to practically disseminate these insights through training and consultations.

Today, KPI institute is looked at as the global authority in research and education in the domain of KPIs. It has developed the first KPI management framework as a result to a dedicated research program for documenting and cataloging the practical use of KPIs. It is an electronic portal containing the largest collection of documented KPIs examples.